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<?php echo form_open(get_uri("tickets/save"), array("id" => "ticket-form", "class" => "general-form", "role" => "form")); ?> <div id="new-ticket-dropzone" class="post-dropzone"> <div class="modal-body clearfix"> <div class="container-fluid"> <input type="hidden" name="id" value="<?php echo $model_info->id; ?>" /> <div class="form-group"> <div class="row"> <label for="title" class=" col-md-3"><?php echo app_lang('title'); ?></label> <div class=" col-md-9"> <?php echo form_input(array( "id" => "title", "name" => "title", "value" => $model_info->title, "class" => "form-control", "placeholder" => app_lang('title'), "autofocus" => true, "data-rule-required" => true, "data-msg-required" => app_lang("field_required"), )); ?> </div> </div> </div> <!-- client can't be changed during editing --> <?php if ($client_id) { ?> <input type="hidden" name="client_id" value="<?php echo $client_id; ?>" /> <?php } else if (!$model_info->creator_email) { ?> <div class="form-group"> <div class="row"> <label for="client_id" class=" col-md-3"><?php echo app_lang('client'); ?></label> <div class="col-md-9"> <?php echo form_dropdown("client_id", $clients_dropdown, array(""), "class='select2 validate-hidden' id='client_id' data-rule-required='true', data-msg-required='" . app_lang('field_required') . "'"); ?> </div> </div> </div> <?php } ?> <?php if (!$requested_by_id && !$model_info->id) { ?> <?php if ($login_user->user_type == "staff") { ?> <div class="form-group"> <div class="row"> <label for="requested_by_id" class=" col-md-3"><?php echo app_lang('requested_by'); ?></label> <div class="col-md-9" id="requested-by-dropdown-section"> <?php echo form_input(array( "id" => "requested_by_id", "name" => "requested_by_id", "value" => $model_info->requested_by, "class" => "form-control", "placeholder" => app_lang('requested_by') )); ?> </div> </div> </div> <?php } else if ($login_user->user_type == "client") { ?> <input type="hidden" name="requested_by_id" value="<?php echo $login_user->id; ?>" /> <?php } ?> <?php } else { ?> <input type="hidden" name="requested_by_id" value="<?php echo $requested_by_id; ?>" /> <?php } ?> <?php if ($show_project_reference == "1") { ?> <div class="form-group"> <div class="row"> <label for="project_id" class=" col-md-3"><?php echo app_lang('project'); ?></label> <div class="col-md-9" id="porject-dropdown-section"> <?php echo form_input(array( "id" => "project_id", "name" => "project_id", "value" => $model_info->project_id, "class" => "form-control", "placeholder" => app_lang('project') )); ?> </div> </div> </div> <?php } ?> <div class="form-group"> <div class="row"> <label for="ticket_type_id" class=" col-md-3"><?php echo app_lang('ticket_type'); ?></label> <div class="col-md-9"> <?php echo form_dropdown("ticket_type_id", $ticket_types_dropdown, $model_info->ticket_type_id, "class='select2'"); ?> </div> </div> </div> <?php if (!$model_info->id) { ?> <!-- description can't be changed during editing --> <div class="form-group"> <div class="row"> <label for="description" class=" col-md-3"><?php echo app_lang('description'); ?></label> <div class=" col-md-9"> <?php echo form_textarea(array( "id" => "description", "name" => "description", "class" => "form-control", "placeholder" => app_lang('description'), "data-rule-required" => true, "data-msg-required" => app_lang("field_required"), "data-rich-text-editor" => true )); ?> </div> </div> </div> <?php } ?> <!-- Assign to only visible to team members --> <?php if ($login_user->user_type == "staff") { ?> <div class="form-group"> <div class="row"> <label for="assigned_to" class=" col-md-3"><?php echo app_lang('assign_to'); ?></label> <div class="col-md-9"> <?php echo form_dropdown("assigned_to", $assigned_to_dropdown, $model_info->assigned_to, "class='select2'"); ?> </div> </div> </div> <div class="form-group"> <div class="row"> <label for="ticket_labels" class=" col-md-3"><?php echo app_lang('labels'); ?></label> <div class=" col-md-9"> <?php echo form_input(array( "id" => "ticket_labels", "name" => "labels", "value" => $model_info->labels, "class" => "form-control", "placeholder" => app_lang('labels') )); ?> </div> </div> </div> <?php } ?> <?php echo view("custom_fields/form/prepare_context_fields", array("custom_fields" => $custom_fields, "label_column" => "col-md-3", "field_column" => " col-md-9")); ?> <?php echo view("includes/dropzone_preview"); ?> </div> </div> <div class="modal-footer"> <!-- file can't be uploaded during editing --> <button class="btn btn-default upload-file-button float-start me-auto btn-sm round <?php if ($model_info->id) { echo "hide"; } ?>" type="button" style="color:#7988a2"><i data-feather='camera' class='icon-16'></i> <?php echo app_lang("upload_file"); ?></button> <button type="button" class="btn btn-default" data-bs-dismiss="modal"><span data-feather="x" class="icon-16"></span> <?php echo app_lang('close'); ?></button> <button type="submit" class="btn btn-primary"><span data-feather="check-circle" class="icon-16"></span> <?php echo app_lang('save'); ?></button> </div> </div> <?php echo form_close(); ?> <script type="text/javascript"> $(document).ready(function () { var uploadUrl = "<?php echo get_uri("tickets/upload_file"); ?>"; var validationUrl = "<?php echo get_uri("tickets/validate_ticket_file"); ?>"; var editMode = "<?php echo $model_info->id; ?>"; var dropzone = attachDropzoneWithForm("#new-ticket-dropzone", uploadUrl, validationUrl); $("#ticket-form").appForm({ onSuccess: function (result) { if (editMode) { appAlert.success(result.message, {duration: 10000}); //don't reload whole page when it's the list view if ($("#ticket-table").length) { $("#ticket-table").appTable({newData: result.data, dataId: result.id}); } else { location.reload(); } } else { $("#ticket-table").appTable({newData: result.data, dataId: result.id}); } } }); setTimeout(function () { $("#title").focus(); }, 200); $("#ticket-form .select2").select2(); $("#ticket_labels").select2({multiple: true, data: <?php echo json_encode($label_suggestions); ?>}); <?php if ($show_project_reference == "1") { ?> //load all projects of selected client $("#client_id").select2().on("change", function () { var client_id = $(this).val(); if ($(this).val()) { $('#project_id').select2("destroy"); $("#project_id").hide(); appLoader.show({container: "#porject-dropdown-section", zIndex: 1}); $.ajax({ url: "<?php echo get_uri("tickets/get_project_suggestion") ?>" + "/" + client_id, dataType: "json", success: function (result) { $("#project_id").show().val(""); $('#project_id').select2({data: result}); appLoader.hide(); } }); } }); $('#project_id').select2({data: <?php echo json_encode($projects_suggestion); ?>}); <?php } ?> //load all client contacts of selected client $("#client_id").select2().on("change", function () { var client_id = $(this).val(); if ($(this).val()) { $('#requested_by_id').select2("destroy"); $("#requested_by_id").hide(); appLoader.show({container: "#requested-by-dropdown-section", zIndex: 1}); $.ajax({ url: "<?php echo get_uri("tickets/get_client_contact_suggestion") ?>" + "/" + client_id, dataType: "json", success: function (result) { $("#requested_by_id").show().val(""); $('#requested_by_id').select2({data: result}); appLoader.hide(); } }); } }); $('#requested_by_id').select2({data: <?php echo json_encode($requested_by_dropdown); ?>}); }); </script>

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